These Terms and Conditions govern your use of the website and services provided by [Company Legal Name] (“Vuvgo”). By using our service you agree to these terms.
Our service
Vuvgo is an independent assistance service. We help you complete and submit travel-authorization applications (eVisa, eTA and similar). We are not a government agency and cannot guarantee approval, which is decided solely by the relevant authority. You may apply directly with the authority yourself, often at a lower cost.
Fees
Our prices comprise a government fee (paid to the authority) and our service fee (for reviewing and submitting your application). Both are itemised before payment. Optional processing-speed surcharges may apply.
Your responsibilities
- Provide accurate, complete and truthful information.
- Ensure your passport is valid and meets destination requirements.
- Apply with enough time before travel.
We are not liable for delays or refusals caused by inaccurate information you provide.
Limitation of liability
To the maximum extent permitted by law, our liability is limited to the service fee paid for the affected application. We are not liable for government fees, travel costs, or consequential losses.
Refunds
Refunds are governed by our Refund Policy.
Governing law
These terms are governed by the laws of [Jurisdiction]. Disputes are subject to the courts of [Jurisdiction].
Contact
Questions? Email support@vuvgo.com.