This Privacy Policy explains how [Company Legal Name] (“Vuvgo”, “we”, “us”) collects, uses and protects your personal data when you use our website and eVisa/eTA application-assistance service. We are an independent commercial agent and are not a government agency.
Information we collect
- Identity and passport data you provide to complete an application (name, date of birth, passport number, nationality).
- Contact details (email, phone, address).
- Payment information, processed by our payment provider — we do not store full card numbers.
- Technical data (IP address, device, cookies) collected automatically.
How we use your data
- To prepare, review and submit your travel-authorization application.
- To communicate status updates and provide customer support.
- To process payments and prevent fraud.
- To comply with legal obligations and improve our service.
Sharing your data
We share your application data only with the relevant government authority or official processing system required to issue your authorization, and with service providers (payment, email, hosting) acting on our behalf under confidentiality obligations. We do not sell your personal data.
Data retention & security
We retain personal data only as long as necessary for the purposes above and applicable record-keeping laws. Data is encrypted in transit and at rest and access is restricted to authorised staff.
Your rights
Depending on your location, you may have the right to access, correct, delete or restrict processing of your data, and to object or withdraw consent. To exercise these rights, contact privacy@vuvgo.com.
International transfers
Because we assist with international travel authorizations, your data may be transferred to authorities and providers in other countries. We apply appropriate safeguards for such transfers.
Contact
Questions about this policy? Email privacy@vuvgo.comor write to [Company Legal Name], [Registered Address].